Patient Rights & Advocacy Page
Find answers to your questions about neonatal care services.
Millennium Medical Group is required by law to protect the privacy of medical information about you and that identifies you. This information may be about the healthcare services, your medical condition, or the payment that we provide to you.
We are also required by law to provide you with this Patient Rights and Advocacy page explaining our legal duties and privacy practices with respect to medical information. Please be reminded that we may change the terms of this page in the future. This page will:
- Discuss how we may use and disclose medical information about you
- Explain your rights with respect to the medical information about you
- Describe how and where you may file a privacy-related complaint
Millennium Medical Group uses and discloses medical information about our patients every day. This page explains the detailed process of how we use and disclose medical information about you to provide healthcare, obtain payment for healthcare services, and operate our business efficiently.
Millennium Medical Group may use and disclose medical information about you to provide healthcare treatment and services to you. This may include:
- Communicating with other healthcare providers regarding your treatment
- Coordinating and managing your healthcare with others
Millennium Medical Group may use and disclose medical information about you to obtain payment for the healthcare treatment and services that you received. This means that within our business, we may use your medical information to arrange for payment, including insurance agencies. In some cases, we may disclose medical information about you to an insurance plan before receiving your needed healthcare services and treatment because we need to know whether the insurance plan will pay for these services.
- Healthcare Services
Millennium Medical Group may use and disclose your medical information in performing various healthcare operations. This includes:
- Reviewing and evaluating the skills, qualifications, and performance of the healthcare providers assigned to you
- Providing training programs for students, trainees, healthcare professionals, or non-healthcare professionals to help them improve their skills and knowledge
- Cooperating with outside organizations that evaluate, certify, or license healthcare professionals, staff, or facilities in a certain field or specialty
- Reviewing and improving the quality, efficiency, and cost of care that we provide to you and to other patients
- Resolving grievances within our business
- Working with lawyers, accountants, and other providers who assist us to comply with this page and other applicable laws
- Persons Involved in Your Care
Millennium Medical Group may disclose your medical information to a relative, close personal friend, or any other person you identify that is involved in your care and the information is relevant to your care. If the patient is a minor, we may disclose the medical information about the minor to a parent, guardian, or other persons responsible for the minor.
You may require us at any time to not disclose your medical information to anyone involved in your care. We will agree to your request and not disclose the information except in certain limited circumstances like emergency situations or if the patient is minor.
- As Required by Law
Millennium Medical Group will use and disclose medical information about you whenever we are required by the law to do so such as the many state and federal laws.
- National Priority Uses and Disclosures
When required and permitted by law, Millennium Medical Group may use or disclose medical information about you without your consent for various activities that are considered national priorities. Below are the brief descriptions of the national priorities recognized by law:
- Threat to health or safety: Millennium Medical Group may use or disclose your medical information if we believe that it is necessary to prevent or lessen a serious threat to health or safety.
- Public health activities: Millennium Medical Group may use or disclose your medical information for public health activities such as activities related to investigating diseases, reporting child abuse or neglect, monitoring drugs or devices regulated by the Food and Drug Administration, and monitoring work-related illnesses or injuries.
- Disease: Millennium Medical Group may disclose your medical information to the State and take other actions to prevent the spread of the disease, such as sexually transmitted disease.
- Abuse, neglect, or domestic violence: Millennium Medical Group may disclose your medical information to a government authority if you are an adult and if you may be a victim of abuse, neglect, or domestic violence.
- Health oversight activities: Millennium Medical Group may disclose your medical information to a health oversight agency, an agency responsible for overseeing the healthcare system.
- Court proceedings: Millennium Medical Group may disclose your medical information to a court or an office of the court.
- Law enforcement: Millennium Medical Group may disclose your medical information to a law enforcement official for specific law enforcement purposes.
- Coroners and others: Millennium Medical Group may disclose your medical information to a coroner, medical examiner, funeral director, or to organizations that help with organ, eyes, and tissue transplants.
- Workers’ compensation: Millennium Medical Group may disclose your medical information to comply with workers’ compensation laws.
- Certain government functions: Millennium Medical Group may use or disclose medical information about you for certain government functions like military and veteran activities and national security and intelligence activities. We may also use or disclose medical information about you to a correctional institution in some circumstances.
- Appointment reminders: Millennium Medical Group may contact you to provide appointment reminders stating the date of your appointment and the provider you are assigned to.
- Change of ownership: In the event that Millennium Medical Group is sold or merged with another business, your medical information will become the property of the new owner.
Millennium Medical Group will not use or disclose your medical information without authorization or signed permission of you or your personal representative. In some cases, we may wish to use or disclose your medical information and we may contact you to ask you to sign an authorization form. If you sign a written authorization allowing us to use or disclose your medical information, you may then revoke or cancel your authorization in writing.
- Right to inspect and copy. You have a right to inspect and copy your medical information that may be used to make decisions about your care or payment for your care. This includes medical and billing records, other than psychotherapy notes. We have up to 30 days to make your medical information available to you and we may charge you a reasonable fee for the costs of copying, mailing or other supplies associated with your request. We may not charge you a fee if you need the information for a claim for benefits under the Social Security Act or any other state of federal needs-based benefit program. We may deny your request in certain limited circumstances. If we do deny your request, you have the right to have the denial reviewed by a licensed healthcare professional who was not directly involved in the denial of your request, and we will comply with the outcome of the review.
- Right to a copy of your medical information and record. You have the right to request that a copy of your record be given to you or transmitted to another individual or entity. Your record will be provided in a readable hard copy form. We may charge you a reasonable, cost-based fee for the labor associated with providing a copy of the medical record.
- Right to get notice of a breach. You have the right to be notified upon a breach of any of your unsecured medical information.
- Right to amend. If you feel that the medical information we have is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our office.
- Right to an accounting of disclosures. You have the right to request a list of certain disclosures we made of medical information for purposes other than treatment, payment, and health care operations or for which you provided written authorization.
- Right to request restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose for treatment, payment, or health care operations. You also have the right to request a limit on the medical information we disclose to someone involved in your care or the payment for your care, like a family member or friend.
- Right to request confidential communications. You have the right to request that we communicate with you about medical matters in a certain way or certain location. Your requests must specify how or where you wish to be contacted.
- Right to a paper copy of this notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still required to have a paper copy of this notice.